Home
About Us
Other Services
Activities & Events
Photo Gallery
Testimonials/Thankyous
CQC Inspection Report
Work With Us
Contact Us
     
 



Letters Received From 2010 Up To Current Date

To Julie and the staff,

We would like to offer our thanks for the care and support given to Clare during her three year stay at The Limes. Clare was both frail and vulnerable and we really appreciate the love you all gave her. Our very best wishes to you all. Allan and Sue
________________________________________________________________________________

Thank you for caring for my mum for another year. I know you have all had some really challenging times over the last 12 months with the fire and the tree incident but due to your fantastic team work they seemed to happen with residents or visitors hardly noticing!A really big thank you for all the care you give not only to my mum but all the residents and for the support you also give their families and my own.You should all be very proud of the work you do and giving The Limes such an excellent reputation.
________________________________________________________________________________

To whom it may concern. 

Following the recent fire at The Limes Residential Home I would like to take the opportunity to tell you how professional the manager, Julie and her team who care for the residents at The Limes have been throughout the situation.

As a relative of a resident I was informed very early on Monday morning that there had been an incident and that my mum was safe, well and had not been affected by the incident.

I could have visited my mum that day and would have been welcomed by the staff even under the circumstances but I knew she was in excellent hands and that standards of care would not diminish even taking into account the events of the day.

It is evident that the manager has excellent and effective emergency policies and procedures in place at The Limes and has informed and trained the staff of actions to be taken in an emergency situation.

I am extremely confident in the management and team working at The Limes and it is clear that their priority is the residents. Some of the residents may have had minor disruptions but when I visited 2 days later I was so impressed on how well they had all got on with the job in hand that I was compelled to write this letter.
________________________________________________________________________________

Letters Received 2011

On behalf of mum I would like to thank you for all your care and affection given to her during her stay. She continues to have her fight and spirit and can sometimes raise a smile. I am saddened she could not return to The Limes. I would have no hesitation in recommending The Limes to anyone. Best Wishes, Gill
________________________________________________________________________________

Dear Julie, Thank you very much for the opportunity you gave me to climb up the ladder in my career and the support you gave me to make sure I was on the right track. Your door is always open and you have never stopped or gotten tired from listening and understanding. Julie and Carole you have always inspired me; thank you very much! Grace Chelimo
________________________________________________________________________________

Letters Received 2012

Dear Julie, I should like to place on record my thanks to you and all the staff at The Limes for looking after Joyce and for the care and kindness she has been shown over the last six years. I know she has felt safe and comfortable with you  and I hope we are as lucky with her next home. Many thanks again, Steve Oakley
________________________________________________________________________________

To Julie, We wanted to tell you that we really appreciate the care and concern that you showed to mum and Paul and indeed to all the residents. Mrs Bexson could never get a better or more suitable person to run The Limes. We wish you the very best. Thankyou. With love and gratitude Pam and Colin
________________________________________________________________________________

Nora Neville 100th birthday party. Thank you to the staff particularly Pat and kitchen staff for making a lovely cake.We all enjoyed the morning with her and appreciate the effort to make it a happy occasion for the family. With many thanks from The The Neville family
________________________________________________________________________________

Letters Received 2013

I just wanted to thank you all for all the continuing great care you are providing to Mum and Dad. Dad in particular seems to have had a number of ongoing colds and infections over the last few months. I am so grateful to everyone for making sure he has had prompt medical help when needed and for caring for him so well. All your staff do what must be at times such a difficult and challenging job,with real compassion and cheerfulness.Thank you so much.
I look forward to seeing you all again in a couple of weeks. Best Regards, Jane
________________________________________________________________________________

To Julie and all the staff at The Limes.
Thank you so much for making Mum's and Dad's 65th wedding anniversary such a special day for them. Particularly thanks to Hayley and the kitchen team for putting on such a wonderful buffet and for the lovely cake. Jane and Chris Pink.
________________________________________________________________________________

Dear Julie, we are writing to thank you and all the staff at The Limes for the excellent care that mum received during her time with you. Everyone's support to us during her last weeks was of great comfort to us all. We can honestly say there is no other place we would have wished mum to live in her final years. Many thanks, Maurice, Anjelika, Anare and Domikik.
________________________________________________________________________________

To Julie

I just want to thank you for everything you have done for me over the past five years. I will never forget anything. You have always been a rock to me over the years with my personal life as well as my work and it has been truly appreciated. I wouldn't be the person I am today without you. You have always pushed me to do better.You have always believed in me and that means you have always been like my second mum. Always there for me whenever I need a chat or advice. You have done so much for me . Thank you so much for everything again. I hope you don't forget about me! You have been a brilliant manager as well as a friend. I will keep in touch. You don't get rid of me that easily! I will miss you and everybody very much.
Lots of love Sian
________________________________________________________________________________

To all the staff at The Limes Home.
A big thank you for your love and care over the last eight years looking after mum {Dorothy Peach}  We really appreciate all your kind thoughts, especially at mum's funeral. It is something we will never forget. Hope you all have a good Christmas and a Happy New Year to you all.
Love and best wishes Terry and Carol Peach.
________________________________________________________________________________

Letters Received 2014

To all the staff at The Limes. Thank you so much for all your care.
Christine. (Vivienne's younger daughter)
________________________________________________________________________________

To The Lovely White Coats (!) and staff at The Limes.
Thank you for giving me extra time with my Nana, you truly are a special bunch of people. Thank you. Love Zoe, Jason and Jordan and of course Dot!! x
________________________________________________________________________________

To Julie
Thank you so much for all you have done for my parents especially the paperwork that is above and beyond!
Kind Regards, Lesley Heap (Mavis and Philip James)
________________________________________________________________________________

To Julie, Just wanted to say thank you for everything you have done for me and all the support I have had during my time at The Limes.I hope we will stay in touch and I wish you all the best in the future. Thanks again, Love Alice ( Care assistant)
________________________________________________________________________________

Letters Received 2015

To Julie and all the staff at The Limes
Thank you so much to you all for everything you have done over the past couple of months for Mum and Dad. It has been a difficult time for them both and the increasing care and security you provide has been wonderful. It is such a comfort to Chris and myself to know they always have a friendly face nearby and are living in such a loving environment. You all do an amazing job. Thank you so much! Love Jane and Chris
______________________________________________________________________________

Dear Julie,
First of all I would like to thank you and all who work at The Limes for caring for mum during the past 20 months.You provided a comfortable and much easier life for her than she had been able to provide for herself at her flat in All Saint's Court.

Towards the end of mum's life you were able to nurse her until she passed away on 11th May 2015. This brought comfort to her and to us as she remained in familiar surroundings with familiar people.

The care that was given to mum was gentle and kind and enabled her to die in a dignified way and for that we are grateful.

On the day of mum's funeral we were very touched by the final farewell and respect shown by you all when the funeral cortege set off from The Limes. We know that mum would have appreciated this gesture. Thank you once again for all you have done for mum. Yours sincerely, Richard A Morgan
______________________________________________________________________________

Dear Julie,
Marian, Christine and I would like to express our heartfelt thanks to you and all your staff at The Limes for all your excellent care and kindness given to our cousin and long-term friend Ellen McColgan during her ten years with you. We have been aware of the greatly increased amount of attention Ellen needed in the last few years.

We do appreciate, Julie, the way you and Carole kept us fully informed of Ellen's intermittent health care issues and special needs: many thanks. It was good to see you both at the funeral service, and very touching to see your staff paying their respects on Ellen's last journey.

In our visits to see Ellen there was always an air of calm professionalism in the way in which the staff related to each other and to the residents: the sign of good team spirit.
We will have no hesitation in recommending The Limes Residential Home to anyone.

Kind Regards, John and Christine
______________________________________________________________________________

Dear Julie,
I have done a thank you card to all of the staff. ( And one for Sue the cook and a personal letter to resident Kitty) I have sent in biscuits and chocs for staff room and a personal thanks to you and Sue. I've already said it but need a written record of my sincere gratitude, for how my mum has been cared for during her stay with you. Special thanks for letting her return to her bedroom at The Limes for her final days. Above all recognition of your leadership, genuine care and knowledge of how to implement true care and support during this difficult time. I really do value everything that you have personally done.Thank you so much.
Helen Needham and family.
______________________________________________________________________________

Letters Received 2016

To every one at The Limes. Your thoughtfulness means so much. Thank you for all the care, kindness and support you have given my mum (Madge) over the years. I couldnt have wished for anything better. I think you are all absolutely wonderful.  I shall miss so much coming in.Once again Thank You.
Lin Greensmith
xxx
______________________________________________________________________________

To Julie and all the staff at The Limes. Thank you so much for the kindness and care you provided to Maurice over these past few weeks. I feel terribly sad to have lost him but I am relieved that his suffering is over. Thank you also to all of you for the support you have provided to mum and to Chris and myself over the past very difficult 24 hours.
Lots of love, Jane and Chris xxx
______________________________________________________________________________

To Julie and all the staff at The Limes,
Thank you very much for the support you have provided to mum and me over the last couple of days. Particular thanks to Sian and Holly for accompanying mum and bringing her down to The Mason's. All my cousins were delighted to see her, even though mum found it rather bewildering! As I said at the service yesterday, The Limes became Dad's home and I know he was very fond of you all,Thank you! Love Jane and Chris xx
______________________________________________________________________________

To Julie and all the staff, Thank you so much for the care and kindness you showed to my mum Sue during her last illness. You and the staff were brilliant. Mum was treated with compassion, dignity and respect and always as an individual. Nothing was too much trouble for you.She was very fond of you all and The Limes truly was her home. She was happy. What more could a family ask for? Words cannot express our appreciation.
George Horwood
______________________________________________________________________________

To Julie and your team of kind and caring staff.
I cannot really find the words to thank you all for the excellent care you provided for Dad from the time he arrived at The Limes and during his final week or so when he became unwell and unresponsive. Speaking on behalf of myself and Mark we made the best (albeit difficult) decision to return dad (Bryan) to your care from hospital. We were overwhelmed by your kindness and dedication and are so grateful that his end of life was pain free and dignified.

Julie you should be proud of your staff. I go into many Residential/Nursing Homes but the provision of care from your staff is second to none. We are eternally grateful and cannot thank you all enough. I will try to visit and keep in touch.
Thank you again for everything,
Much love Lisa and family xxxxxx
______________________________________________________________________________

To all the staff
We would like to thank you all for looking after dad. You have all been fantastic. Thank you for the kindness you have shown me and Suzie. It really is appreciated. Lots of love Mark, Suzie and Evie.
______________________________________________________________________________

Dear Julie and staff,
Thank you so much for caring for my mum Sue for so many years. I know that she was very happy and loved living with all of you at The Limes, and that was a great comfort to me. Please accept this donation for your staff fund. Once again many many thanks. From Maureen.
______________________________________________________________________________

To Julie, Carole and all the staff at The Limes,
With heartfelt thanks. We thank you all very much for all the love and care shown to Avis in the six years that she was with you at The Limes. Mum was made to feel so at home and loved.
She was really so well looked after by all the staff right up to the end. With love from Andrew and Wendy xx
______________________________________________________________________________

To Julie Jess and staff,

Just a thank you for the help, love and understanding you have shown me during this period of time, thank you once again, Stuart xxxxx
______________________________________________________________________________

To Julie and all the staff,
Our family would like to thank you for all your kindness you showed to Lilian during her years at The Limes. We appreciate all the tenderness and care you gave to her during her last few months. Once again, thank you. Sheila xx

Letters received 2017

To all the staff (Worth your weight in gold!)
Our greatful thanks to all the staff for the wonderful care they have given Nora over the last ten years. Finally ending with the exceptional (End of life care) in the last ten days.
She could not have had better care anywhere for the end of her life.
With thanks from John, Mona, Mark and Shaun.
______________________________________________________________________________